Smart IT Helpdesk
Employees raise tickets, IT teams receive notifications, engineers act on requests and every ticket can be tracked through closure.
ONE PLATFORM
One Platform. Complete IT Control.
Organizations often manage support requests, assets, software subscriptions and employee IT processes through disconnected tools. IT180 brings these activities into one structured environment.
From an employee raising a ticket to management reviewing monthly IT costs, every important activity can be connected, tracked and measured.
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CONNECTED OPERATIONS
Every Department Connected. Every Process Simplified.
IT operations support every part of a business. IT180 creates a structured connection between employees, HR, IT teams and management.
Requests can move from the right department to the right team with visibility at every stage, reducing manual follow-ups and improving accountability.
Explore the modules →IT180 PLATFORM
Powerful Capabilities for Modern IT Teams
IT180 is designed around the practical workflows that keep organizations running every day.
Complete Asset Management
Maintain purchase, ownership, location, warranty, maintenance, cost and lifecycle information for every IT asset.
Software & License Management
Keep Google, Zoho, antivirus, Windows, ERP, CRM and other services organized with renewal and cost visibility.
Employee Lifecycle
Connect HR requests with asset allocation, software assignment, recovery and IT clearance during employee exit.
Maintenance & AMC
Record preventive maintenance, repairs, service history, AMC details and associated costs.
Management Analytics
Turn operational data into daily, monthly and yearly graphical analysis for faster business decisions.
WHY IT180
Built to Make IT Operations Measurable.
IT180 helps organizations reduce operational friction, improve asset accountability, standardize workflows and create better visibility into IT spending and performance.
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MANAGEMENT VISIBILITY
Explore Dashboard
From Daily Tickets to Yearly Trends.
Management can review total tickets, repeated issues, costs involved in solving requests, assets purchased, services purchased and graphical analysis across time periods.
24/7Operational visibility
360°IT lifecycle view
1Connected platform
